CITY OF DICKINSON, TEXAS - JOB DESCRIPTION
POSITION TITLE: Full-time Communications Operator
Opening Date: May 16, 2013
Closing Date: Open Until Filled
PRINCIPAL DUTIES AND RESPONSIBILITIES
Effectively communicates with people, including juveniles and children, by giving information, directions and directing them to the proper division or agency. Receives emergency and non-emergency calls and in-person requests for assistance and information and directs the requests to the proper division or agency. Dispatches police units via radio; relay relevant information to police units via radio and maintain ongoing status of police personnel and units. Operates and manipulates the enhanced emergency 911 system and the console radios to dispatch police, fire and EMS units. Monitor security camera screens for the building and prisoners detained in the city jail. Conducts computer searches through local and state files for wanted persons and stolen property disseminate that information to the requesting officer. Maintains manual and automated record keeping systems, including maintaining logs and completing routine reports on arrest and release of prisoners. Processes bondi
ng/fine paperwork utilizing cash, credit cards, money order, and distribution of receipts issued for fines, bonds, photocopies and credit card charges. Enters and clears warrants for municipal court. Operates computers, telephones, radios, recording equipment, and related communication equipment.
SKILLS, KNOWLEDGE, AND ABILITIES
40-hr TCLEOSE Telecommunicator Certification is preferred. Must be computer literate and have the ability to operate office equipment. Ability to type at least 30 WPM. Working knowledge of business, English, and spelling. Ability to maintain confidentiality of information. Ability to understand and follow oral and written instructions.
MINIMUM EDUCATION REQUIREMENTS
Must be a high school graduate or equivalent with two years of previous full-time dispatching experience in an emergency response environment. Any work related experience resulting in acceptable proficiency levels in the above required knowledge, skills and abilities is an acceptable substitute for the above specified education and experience requirements.
Applicants may obtain an employment application online at the City of Dickinson website: http://www.dickinsontexas.gov. Completed applications may be mailed or hand-delivered to: City of Dickinson c/o HR Dept. 4403 Highway 3 Dickinson, Texas 77539.